Shipping & Returns
- For orders over $2000, shipping is FREE within Continental USA and Canada.
- For orders under $2000, shipping will be calculated at checkout and may vary depending on the state and country.
- P.O. boxes are not accepted as shipping addresses.
- We do not ship to Russia.
- If the delivery cannot be completed and is returned to the sender, a $15 restocking fee will be deducted from the total refund.
INTERNATIONAL SHIPPING/ DUTIES & TAXES
- For orders from countries other than USA and Canada
- Orders shipped internationally are not eligible for free returns or merchandise exchanges.
- Return shipping costs are not refundable.
- Duties, taxes and tariffs are subject to payment by the customer upon delivery.
RETURNS & REFUNDS
- We offer free returns for the Continental USA and Canada
- If you would like to return or exchange an item, please email firstname.lastname@example.org and we will issue you a return authorization form along with a return shipping label, return address and detailed instructions.
- If you contact us for a returns within 14 days of the email confirming shipment of your online purchase you will be refunded
- If you contact us for a returns within 30 days of the email confirming shipment of your online purchase a credit note will be issued to be used on Wolfie Fur.
- Please provide the proof of purchase or your order number with your return or exchange requests.
- A maximum of 2 exchanges per order will be accepted.
- Items to be returned or exchanged must be clean, unworn, unwashed, unaltered, and undamaged with the original tags attached.
- We will refund shipping for any faulty item(s) returned to us that are clean and unused. We are unable to accept liability for an item until it is returned and has been confirmed as faulty and we will be unable to refund any shipping charges until the item(s) are confirmed as faulty.
- Standard shipping charges are waived for exchanges.